FAQ
DO YOU SHIP INTERNATIONALLY? IF SO, HOW LONG IS SHIPPING?
Yes we ship worldwide and shipping takes 7 - 14 business days. Just choose international shipping when checking out. *Please note that custom charges MAY occur for some countries. Please visit your local government's site to find out if you will incur a fee.
MY PACKAGE SHOWS DELIVERED, BUT I DIDN'T RECEIVE IT.
We know that situations like this can be frustrating. Visit your order confirmation screen to confirm the address was entered correctly, then please make sure to contact USPS first with tracking number to find the latest information and to file claim if necessary!
You can do so by visiting usps.com
*Also know that we do offer insurance on our items
and it is always advised to insure.
WE ARE NOT RESPONSIBLE FOR UNINSURED ITEMS LOST BY USPS OR ITEMS SENT TO INCORRECT ADDRESS DUE TO ERROR DURING CHECKOUT
MY PACKAGE WAS RETURNED, NOW WHAT?
* In rare occasions due to incorrect address the item may have been returned to us and in this case you are subject to a $10-$20 reshipment fee depending on location*
DO YOU ACCEPT RETURNS?
We accept exchanges on items that arrive damaged during transit.
ALL ORDERS ARE OTHERWISE FINAL. If your item arrives damaged in anyway, you have ONLY 72 hours to contact us to resolve!